Is DFW Humane Society a no-kill shelter?

We do not euthanize due to space constraints. In general, we euthanize:

1) only if a veterinarian determines that an animal is too sick and it is the most humane course of action. You may contribute to the Guardian Angel Fund to help pay defray our costs to treat the most seriously injured animals.

2) when an animal is too aggressive to be adopted. We will make every effort to locate a rescue group prior to euthanizing.

Do you accept stray animals?

We do not accept stray animals. In most cases, you need to contact your local municipal animal services group, because of the ordinances most cities have that require you turn the dog over to animal control or you agree to keep the dog until owner is found.

Most who are trying to find their lost pet will contact their local animal control and check out the local animal shelters. If rescues took these pets in, it would be very difficult for people and their pets to be reunited.

You should contact your local animal control about found animals and file a report as soon as possible. It is not legal to assume ownership without notifying animal control, enabling the owner the opportunity to reclaim their pet.

Do you provide veterinary care to the general public?

DFW Humane Society does not have a veterinarian on staff, so we are unable to provide general veterinary care to the general public. For low-cost spay and neuter, please review our Spay and Neuter page for available options. For low-cost vaccinations, you may check the Texas Coalition for Animal Protection website for their pricing and clinic schedule.

What makes the Irving Animal Care Campus unique?

Irving is one of only two similar programs in the nation where a city’s animal services unit has teamed-up with a non-profit humane society.

Does DFW Humane Society receive funding from the state or federal government?

No. The Humane Society depends on donations from people who care about the welfare of the animals…people like you.

We are a 501(c)3 non-profit. Therefore, your donations may be tax-deductible (consult with your tax professional).

Do you have a volunteer program?

Absolutely!! Our volunteer corps is essential to our continued success. Our program has been praised for its vitality, training program, and comprehensive activities. Visit our Volunteer page to learn more and sign up.

Do I just show up to the shelter to begin volunteering?

To ensure the animals receive the best care possible, all volunteers will not work with the animals until attending our informative and fun four-hour orientation. Orientation is usually the first Saturday of each month. Volunteers learn about the shelter, it’s history, volunteer opportunities, funding, and pet handling techniques. They also receive a behind-the-scenes tour of the Irving Animal Care Campus. Learn more on our Volunteer page.

Are volunteers required to clean cages?

No. Our volunteers help in a variety of ways. You choose to volunteer as you wish. Some examples include:

• TLC, walk, socialize and bathe dogs
• TLC and socialize cats
• Show pets at adoption events
• Assist customers
• Help plan and/or work fun-raising events (garage sales, auctions, golf tournament, walkathon, food drives, penny drives, etc.)
• Perform art, graphics or computer skills
• Visit schools to teach pet care basics
• Lend clerical skills including preparing mass mailings
• Share general info about our shelter through our information booths at various events

Can you help with information about City of Irving polices, procedures, and pets?

We cannot provide information about City of Irving policies, procedures, and pets. Although we share the same shelter building, we are distinct entities.

Do you investigate allegations of animal cruelty?

DFW Humane Society does not offer any animal cruelty investigation services. If you have witnessed animal cruelty or suspect animal cruelty, please contact your local municipal animal control department for assistance.

Can you help find my lost pet?

DFW Humane Society does not have a program in place to recover lost or stray pets. If you have lost your pet, the first step is to contact the local, municipal animal services department in the city where the pet was lost. They will be able to file a lost report or provide you with information if the pet has been recovered and is at their shelter.

One of the best ways to aid in the recovery of lost pets is to have a microchip implanted. This small device sits just under the skin between the shoulder blades. Typically, when a stray/lost dog is found and taken to a vet or animal services organization, the pet can be scanned for owner information. If you have updated the microchip record with your contact information, you will be contacted that your pet was found so that you can be reunited. Your municipal animal services department or Texas Coalition for Animal Protection provide low-cost microchipping services.

FAQ didnt solve your problem?

Here are several ways to contact us

Need More Information

Call us at 972-721-7788 or email Sarah Kammerer, Executive Director.

Visit the Shelter

Our shelter is open Tuesday-Friday from 11am to 6pm and Saturday from 10am to 5pm. We are closed on Sunday and Monday.

4140 Valley View Lane
Irving, TX 75038